Privacy Policy

When we talk about ‘us,’ we mean The Intelligence E-gency Pty Ltd (TIE). When we talk about ‘you,’ we mean the person using this website, social media site or services of this website or participating in any surveys, questionnaires or quizzes produced by The Intelligence E-gency. When we talk about ‘client’ we mean the business or businesses that engage or deal with us to purchase the information we collect.

‘Personal data’ or ‘personal information’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you.

It is especially important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.

Staying Anonymous

You can browse our website and marketing platforms anonymously. You will not be able to access surveys or questionnaires anonymously.

Collection of Data

We collect personal data about you when you give it to us or explicitly consent for it to be given to us. This generally occurs when you complete a form, survey, quiz, or questionnaire in which case you have chosen to consent to the collection and subsequent sale of your personal data.

We collect and process the minimum amount of information we need to be able to contact you via this website and the Lalela Application. Should you opt into participation TIE and/or Lalela services, you will first be asked to provide explicit consent prior to your data being accessed by any 3rd parties. How much data we collect depends on the type of service you have expressed an interest in. This information can include but is not limited to:

your first name;

last name;

your email address;

your phone number;

your gender and age;

your employment status;

We will not seek sensitive personal data from you, such as health details or information revealing your religious beliefs or ethnic origin.

Other than listed above, we do not collect financial information relating to you such as bank card details.

Cookies

We may also use ‘cookies’ on our website to provide a way for the website to recognise you and keep a track of your preferences and to enable you to contact us directly from the website. Cookies may also be used to optimise website speed for your convenience, to allow you to customize our web pages and so that you do not have to keep filling in your details repeatedly. We may collect information about your IP address and how you used our site.

That data collected by cookies does not usually identify you but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our website and send you information more specific to your needs, or to invite you to purchase one of our services.

Use of Data

We sell anonymised insights and trends based on your personal data collected through our survey platform. It allows us to align the products and services of our Clients as closely as possible to your needs and situation. If you have provided explicit consent, our clients may then contact you to offer or market their services to you.

We may also process your usage data (your IP address, geographical location, manner in which you used our site etc) for our legitimate business purpose of monitoring and improving our website.

We will also disclose your personal data where legally compelled to do so.

Storage and Disclosure of Data

The personal data you provide to us is stored at The Intelligence E-gency which has strict security to ensure data protection, integrity, and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data. From The Intelligence E-gency, your anonymised data is then transferred to our Client provided explicit consent was received from yourself. Such a transfer may include transfer of information across boarders depending on where the Client is. This means your data may be transferred to, and stored, computers outside of your state or country and the data protection laws may be different from those where you live. By agreeing to this policy, you agree to such a transfer.

Our Clients have their own privacy policy in relation to how they manage and store your personal information.

Collection of Data of Minors

We do not intend to collect the direct personal data of persons under the age of 13. If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed (use the contact information in the schedule below).

Data Rights

At your request, we will tell you what personal data about you is being processed, on what basis, and by whom. If you decide your data should not be processed for one or more purposes, you may withdraw your consent from using your data in that way. Please note that we will action your request as soon as practically possible however such a request will not take effect immediately and you may still be contacted by our client in the meantime.

You may amend inaccurate, incomplete, or outdated personal data at any time by applying directly to us using the contact information in the schedule below.

You may also request that all personal data we have collected about you be deleted from our records and erased from information stored by any third-party organisations processing data on our behalf.

If data we have collected about you is processed using automated means, you have the right to receive that data in a structured, machine-readable format and to transmit it to another data controller without hindrance.

Contact Us

Please let us know if you have any requests, feedback, or concerns regarding the way we manage your personal data. Use the contact details listed in the below schedule. We will respond to you within 30 days and take action, within reason, as quickly as possible.

If you are not happy with how we manage your concerns, you can contact your local data protection supervisory office, which in the RSA is the Information Office Commissioner.

Changes to Privacy Notice

It is important to us that our privacy notice is regularly reviewed, and we will do so to keep it relevant and up to date with changing laws. We will notify you of any changes by posting the new policy on this page. This privacy policy was last updated on 28 May 2022.

Out Contact Details

If you have questions about your information we hold or how we use it, please contact us via email at: info@tie.africa